Refund policy

Refund and Return Policy

Our Commitment At F.I.T.H Clothing and Accessories, we stand behind the quality of our products. All items are made to order and produced by our print-on-demand partner.

Australian Consumer Law Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Damaged or Defective Items If your item arrives damaged, defective, or incorrectly printed, please contact us at hello@fithclothing.com within 14 days of receiving your order. Include your order number and clear photos of the issue. We will arrange a replacement or full refund at no cost to you.

Wrong Size or Change of Mind As all products are made to order, we are unable to accept returns or offer refunds for change of mind or incorrect size selection. Please refer to our size guide before purchasing.

Order Cancellations Please choose carefully as orders cannot be cancelled once placed. If there are extenuating circumstances, please contact us and we will try to assist, however production may have already begun and cancellations cannot be guaranteed.

How to Contact Us Email us at hello@fithclothing.com with your order number and we'll get back to you within 2 business days.